TERMS AND CONDITIONS

The use of the present website, which is property of 9343-7093 Québec inc. and its subsidiaries if any ("Catermarkt"), as well as any reservations or transactions performed on the present website are subject to the following terms and conditions.

 

Conditions of use

By accessing the present website, using it, consulting it, or make reservations on it, you recognize that the present terms and conditions of use apply, and you agree to follow them and make no use of the present website that does not comply with the applicable laws or could harm Catermarkt in any way whatsoever.

Catermarkt reserves the right to amend the present terms and conditions of use at any time without prior notice. By continuing to use the present website following any amendment, you accept the new terms and conditions of use.

We recommend consulting the terms and conditions of use every time you use the website. 
 

Ownership and usage of the website, copyright and trademarks

The present website and all logos, texts, graphics, images, videos, sound, and all arrangements of the various elements are the property of Catermarkt and are protected under the applicable intellectual property and copyright protection laws and regulations in Canada and around the world. The contents of the present website, particularly including all logos, texts, graphics, images, videos, sound, or other elements of the present website, may not be copied, reproduced, printed, archived, republished, downloaded, displayed, sold, transferred, transmitted, modified, or otherwise distributed, in whole or in part, in hard copy or any other format, whether current or future, electronic or otherwise, without the prior written consent of Catermarkt or one of its duly authorized representatives. On the condition of following the present terms and conditions of use, however, you can view and print elements that form part of the present website for strictly personal, noncommercial purposes.
 
Additionally, the trademarks related to Catermarkt found on the present website are trademarks that are the sole property of Catermarkt or its suppliers, and are protected by the applicable trademark laws and regulations in Canada and around the world.
 
No element of the present website should be interpreted as creating, explicitly or implicitly, any license or right to use or reproduce any trademark whatsoever except with the prior written consent of Catermarkt or any other party that may own the trademark(s) in question.
 
Catermarkt reserves the right to reject, block access to, or close user accounts, and/or to modify or cancel orders at our discretion, for any cause or without cause.

 

Accuracy of information

You acknowledge that the information provided to Catermarkt is free of errors and is accurate. Consequently, you acknowledge that Catermarkt may not in any way be held liable for any false information provided by you or by any additional processing time caused by the fact that the provided information is incorrect or inaccurate.

 

Changes in the information presented on the website

The services displayed on the present website represent services offered by Catermarkt. Catermarkt makes its best efforts to provide you with an accurate description of the products and services placed on sale. Catermarkt assumes no liability for any inaccuracy, error, or omission in the information contained on the present website in connection with the products and services displayed. Catermarkt reserves the right to make any changes at any time, without prior notice. The information about those products and services can be modified, substituted, or deleted at any time, without prior notice from Catermarkt.

 

Providing services

All items or products purchased through Catermarkt are sold through a performance agreement with one or more providers independent of Catermarkt (such as food product providers or delivery companies). If any errors are found, Catermarkt will offer all reasonable assistance in correcting those errors. In no event may Catermarkt be held liable for the risk of loss or for the status of the order performed via a third party.

 

Waiver of liability

Please note that the information presented on the present website reflects the data that Catermarkt had at the time that the site's content was being created. All information contained on the present website is provided to the user without any guarantee, particularly any implicit guarantee of quality.
 
Catermarkt may not in any event be held liable for any damages caused to the user of the present website, to his or her computer or to his or her data, or for any other damages, direct or indirect, suffered in direct or indirect connection with the use of the present website, including but not limited to a transaction made via the website, or the inability to use the present website. To that end, Catermarkt waives all such liability, particularly including all liability with respect to any delay in performance or transmission. The use of the present website is at the risk of the user.
 
Without limiting the generality of the foregoing, Catermarkt with all liability for the actions, omissions, and conduct of all users, third parties, user-third parties, use of Catermarkt, and those who advertise on or order through the website, in connection with the website or Catermarkt, or otherwise related to the use of the website or Catermarkt. Catermarkt is not responsible for the products, services, actions, or omissions of a third-party for the services offered through the present website.

 

Allergies

Any food-related allergy, intolerance, or health problem should be mentioned to the caterer in question so that it can be informed at the time of the order. In such a case, you acknowledge that Catermarkt may not in any way whatsoever be held liable for such an omission on your part to declare any food-related allergy, intolerance, or health problem.

 
Additionally, Catermarkt is only acting as intermediary between you and the caterer. Consequently, Catermarkt may not be held liable for any food-related allergy, intolerance, or health problem arising from the products and services purchased from the caterer, nor may it be held liable for the quality of the products sold or rendered by the caterer.

 

Cancellation and refund policy

Once the order has been accepted and paid for, no cancellation or refunds can be made within the seven (7) days prior to the order. Before that timeframe, any refund is conditional on the preparation costs already incurred and is at the discretion of the caterer.


For more information, please contact us at (450)-670-5222 or toll-free at 1-(888)-670-5222.

 

Indemnification

By using the present website, you agree to indemnify and hold harmless Catermarkt for all costs (including legal and extra-legal fees or other expenses), damages, interest, or claims due to liability or loss resulting from your use of this Website or the services rendered by Catermarkt whatsoever.

 

Comments and opinions

If you publish opinions or comments about the products or companies on the present website, you acknowledge and authorize that Catermarkt can use those opinions or comments for advertising purposes. Consequently, you grant Catermarkt an exclusive, perpetual, royalty-free license to reproduce, modify, sub- license, adapt, publish, translate, create derivative works of, or distribute the opinions or comments in question.

 

Children

You may not use the Catermarkt website or our services if you are under the age of eighteen years.

 

Contact us

For any questions about the Above terms and conditions, we invite you to contact Catermarkt at the following address: support@catermarkt.com.

PRIVACY POLICY

This confidentiality policy (the "Policy") describes how 9343-7093 Québec inc. and its subsidiaries ("Catermarkt") collects and uses the personal information you provide on our website, www.catermarkt.com. It also describes the choices available to you regarding how we use your personal information and how you can access and update that information.
 

This Policy describes how Catermarkt collects, uses, communicates, and protects your personal information.

 

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

In order to serve you in the best possible way, we may collect information like your contact details, billing information, order details, or your needs as customers. In addition, we also collect information about visits to our website, the orders placed, and communications between you, us, and third parties like food product suppliers and delivery companies.

 

We use the provided information to place orders with caterers in order to render services wherever you tell us to, create caterer profiles, and send newsletters.

 

TRANSFERS TO THIRD PARTIES AND/OR REPRESENTATIVES

Some products and services offered through Catermarkt may be provided by third parties in collaboration with Catermarkt. In order to provide you with the products or services you ask for, we might need to transfer information about you to third parties.

 
When Catermarkt must transfer personal information to third parties for the purposes of processing on its own behalf, Catermarkt agrees to follow appropriate privacy protection polices before any information is transferred to the third party. These provisions must stipulate that the third party will not use that personal information for its own purposes, that it will protect them and will only process information in accordance with Catermarkt's directives.
 
Additionally, the use of some third-party products to purchase products or services from Catermarkt can force us to provide your personal information to third parties in order to process the transaction.

 

HOW DO WE PROTECT YOUR INFORMATION?

Every password and all billing information that you provide on our website is sent via a secure connection called " Secure Sockets Layer (SSL) with 256-bit encryption," then stored in a secure environment.



We adopt reasonable security measures to protect your personal information, based on their degree of sensitivity. However, no Internet-based transmission method or electronic storage method is 100% secure. Consequently, we cannot ensure total security.

 

PUBLIC PROFILE

When you are a caterer, the profile you create on our website will be accessible to the public, unless otherwise indicated. You can edit your confidentiality profile's settings via your account portal.

 

WHAT TRACKING TECHNOLOGIES DO WE USE?

Technologies such as cookies, beacons, tags, and scripts are used by Catermarkt and its partners IO Customer and Segment IO. These technologies are used to analyze trends, administer the site, track users' movements around the site, and collect demographic information about our user base as a whole. We may receive reports based on the use of these technologies by those companies.

 

We use cookies in order to make the ordering process faster. Users can control the use of cookies within their own browsers. If you don't take cookies, you can still use our site, but your ability to use some functions or areas of our site may be limited.


As is true for most websites, we automatically collect some information and store it in log files. That information includes the Internet protocol (IP), browser type, Internet Service Provider (ISP), reference pages, operating system, date and time present at the site, and Google Analytics data.


We can combine that collected information in the log automatically with other information that we collect about you. We do so to improve the content of the communications that we send you.


We use Structured Query Language (SQLs) like HTML5 to store (information and content preferences). The third parties we work with to provide certain features at our site or to display advertising based on your web browsing activities use SQLs like HTML5 and Flash to collect and store information.


We work in partnership with third parties to display advertising on our website or to manage our advertising on other sites. Our third-party partners can use technologies like cookies to collect information about your activities on this site and other sites in order to provide you with advertising based on your activities and browsing interests.


ACCESSING YOUR PERSONAL INFORMATION AND MAKING CHANGES

Your requests to access your personal information in Catermarkt's possession must be sent to Catermarkt's manager in one of the following ways: 

  • by telephone:       (450)-670-5222 or toll-free at 1-(888)-670-5222
  • by e-mail:            support@catermarkt.com
  • by post:               112, rue St-Sylvestre, Longueuil, Québec J4H 2W3
In order to ensure that the information is sent to the right person, you may be asked to provide appropriate proof of identification or identify yourself in some other way.
 

You can update or correct any personal information about you that Catermarkt holds by making a written request to Catermarkt's manager at the information given above or online through your profile.

 

CONSENT

You can withdraw your consent for Catermarkt to use or disclose your personal information by making a request to the privacy compliance manager in one of the following ways: 

  • by telephone:       (450)-670-5222 or toll-free at 1-(888)-670-5222
  • by e-mail:            support@catermarkt.com
  • by post:               112, rue St-Sylvestre, Longueuil, Québec J4H 2W3

You may be asked to provide appropriate proof of identification or to identify yourself in some other way.In some circumstances, withdrawing one's consent to the use or disclosure of some personal information may cause Catermarkt to no longer be able to offer that person certain products or services.

 

SAVING PERSONAL INFORMATION

We save your personal information for as long as your account is active or as needed in order to provide services.

 

MISCELLANEOUS

Whenever you access another website through our site, take note that the current Policy does not apply. We recommend that you understand the policies of the website you have reached before continuing.

 

Our website includes social media features and widgets. These features may collect your IP address and information about the pages you visited on our website, and can define a copy in order to activate the function to operate correctly. The social media widgets and features are either hosted by third parties or hosted directly on our website. Your interactions with these features are governed by the policy of the company that provides the personal information.

 

Our website offers publicly accessible comments. You should be aware that any information you provide to us in these fields may be read, collected, and used by others who have access to it.

 

CHANGES TO THE POLICY

We may update this Policy in order to reflect the changes made to our information practices. If we make major changes, we will inform you by email or by means of a notice on this website before the change becomes effective. We encourage you to regularly visit this page for the latest information about our confidentiality practices.

 

CONTACT US

For any questions about the Policy, we invite you to contact Catermarkt at the following address: support@catermarkt.com.